Return Policy of Dalady.com

Returns Policy

1. If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on Dalday app or website. Return request must be raised within 2 (TWO) days from the date of delivery.
2. For electronic appliances & mobile phones related issues after usage or after the return policy period, please check if the product is covered under seller warranty or brand warranty.
3. We don't accept a change of mind. Please refer to the section below on Return Policy per Category for more information.

Valid reasons to return an item

• Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)
• Delivered product is incomplete (i.e. has missing items and/or accessories).
• Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
• Delivered product is does not match product description or picture (i.e product not as advertised)
• Delivered product does not fit. (i.e. size is unsuitable)

Returns Policy per Category

Please note that certain items marked as non-returnable on product page are not eligible for return.